Effective Date: 1 January 2025
1. Introduction
Welcome to Wakambi Co-Learning Space! We are dedicated to providing high-quality educational courses. By purchasing a course from our website or psrtner online store, you agree to the following policies.
2. Course Enrollment
– Upon successful payment, you will receive an email confirmation with access details to your purchased course.
– Access to the course materials will be granted for a specified duration, as indicated in the course description.
3. Payment
– We accept various payment methods, including mobile money, bank deposit/transfer, cash, credit/debit cards and online payment platforms.
– All transactions are processed securely. Prices are listed in USD and are subject to change.
4. Refund Policy
– We offer a 7-day money-back guarantee for courses that have not been accessed. To request a refund, please contact us at colearning@wakambi.net within the guarantee period.
– No refunds will be issued for courses that have been accessed or completed.
5. Course Access and Usage
– Course materials are for personal use only. Sharing or distributing course content is strictly prohibited.
– You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
6. Course Changes and Cancellations
– We reserve the right to modify course content, schedule, or instructors as necessary. In the event of a significant change, we will notify you via email.
– If a course is canceled, you will receive a full refund.
7. Intellectual Property
– All course materials, including videos, documents, and other resources, are the intellectual property of Wakambi Co-Learning Space and are protected by copyright laws.
8. Privacy Policy
– We value your privacy. Please review our Privacy Policy [https://colearning.wakambi.net/privacy-policy/] to understand how we collect, use, and protect your information.
9. Contact Us
For any questions or concerns regarding our policies, please contact us at colearning@wakambi.net or +263775691979.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.